Page 16 - Celebrity Cruises Selling Guide

What is Always Included? Always Included is is our new approach to cruising putting an end to confusing promotions complicated add-ons and limited time offers Every Celebrity Cruises holiday will include Drinks (Classic Drinks Package) Wi-Fi and Tips for all guests within a a a a a a stateroom Guests will have the ability to upgrade amenities with the purchase of an Elevate or Indulge package If my customer books Always Included and later decides they they want to to to to add on the the the Elevate or or Indulge package will will they they have to to to shift to to to prevailing rate rate or or will will you protect the the the Always Included rate rate they booked at? Yes we will protect their existing Always Included rate please call to to upgrade their package to to Elevate or Indulge and pay the the difference from their original Always Included rate Can existing bookings move to Always Included? Under our Cruise with Confidence Best Price Guarantee policy anyone with an an existing booking made prior to 17th November 2020 has the ability to to move to to Always Included If at any point up to 48 hours before sailing the the price of the the cruise fare is is more favourable than the guest originally paid please call our our Contact Centre and they will move the the the booking to the the the prevailing rate with Always Included Any difference in cost will be given in onboard credit If the cruise fare is is not more favourable your customer can still choose to to to switch to to to Always Included by cancelling free of charge and re-booking at at the prevailing rate Does Always Included apply to all stateroom categories? Yes it is applicable to all stateroom categories including guarantee categories and The Retreat As of 9 December 2020 all guests in the same stateroom will receive the the Wi-Fi package corresponding with their Always Included package price Guests booked prior to 9th December 2020 will only receive two Wi-Fi logins per per stateroom as per per the original offering however additional packages may be purchased pre-cruise via our Cruise Planner platform or or once onboard Which itineraries are applicable for Always Included? Applicable to all holidays excluding Galapagos What is the cost to to upgrade from Always Included to to Elevate or Indulge? To upgrade from Always Included to Elevate is £25 (€24 for Ireland) per per per person per per per day To upgrade from Always Included to Indulge is £50 (€48 for Ireland) per per per person per per per day Our Value Guide outlines all the the incredible benefits of these upgrade options FAQs