Celebrity Silhouette Staycations – Healthy At Sea Protocols

13 August 2021

We’ve been hard at work developing new health and safety protocols to keep you Healthy at Sea.

We’ve partnered with medical and scientific advisers from our Healthy Sail Panel, our Global Head of Public Health and Chief Medical Officer; and local health and government authorities to guide us in the development of our protocols.

From bow to stern, we’re taking extraordinary measures to keep you Healthy at Sea. We’re sailing with fewer guests for more space—and more luxury. Our enhanced cleaning and sanitation protocols and enhanced medical centre set a new industry standard.

Where local government regulations differ, we will comply with local requirements. We will continually evaluate and update these requirements and protocols as new information becomes available.

Only residents of England, Scotland, Wales, The Channel Islands and Northern Ireland are permitted to sail at this time.

Vaccination & Testing Requirements

Guests aged 18 years and older must be fully vaccinated with all Covid-19 vaccine doses administered at least 14 days prior to sailing. Proof of vaccination will be required. All Crew members onboard will be vaccinated. 

Vaccinated guests will also require proof of a negative PCR test for COVID-19 (this may be displayed either as an RT-PCR or PCR test, both of which are acceptable) up to or within 3 days of sail date.

Full PCR testing instructions will be provided via email to the guest in advance of sailing but we have outlined the key details below....

Guests may register to book a complimentary PCR test for Covid 19 through Eurofins, our medical services provider. Eurofins testing locations are available at selected locations throughout the UK. Each guest must register individually.
- Guests can register and book their test HERE.
- Should guests have any questions on booking their Eurofins PCR test, please call Eurofins on 01925 984145.
- It is recommended you take your passport along with you to your appointment
- Please note the APP is not currently available for UK&I guests

For those guests who feel they reside too far from a Eurofins test location or may prefer to book their own PCR test, we offer the ability to conduct the required testing with a local medical services provider and will reimburse the guest up to £100 per test.
- When scheduling an appointment for PCR testing with a medical services provider of choice, advise that you will need the PCR test result in-hand before travelling to the cruise terminal on sail date. Verify that the medical services provider can meet this deadline and provide you the necessary PCR test result documentation before confirming your appointment.
- For full details please click HERE to see a copy of the guest communication

For Unvaccinated Children

A complimentary negative PCR test for Covid-19 taken within 3 days of sail date is required for all unvaccinated guests aged 6 months – 17 years
Unvaccinated children can book a complimentary PCR test via the Eurofins service offered by Celebrity Cruises
Unvaccinated children aged 6 months to 17 years require an antigen test at the terminal prior to boarding and a further antigen test on the day before disembarkation.
Unvaccinated children aged 6 months – 17 years do not need to pre-register for their antigen tests. Registration and the antigen testing will be completed at the pier and onboard Celebrity Silhouette.
This is a rapid test and results will be available within 30 minutes.

For Unvaccinated Children

A complimentary negative PCR test for Covid-19 taken within 3 days of sail date is required for all vaccinated guests aged 6 months – 17 years
Vaccinated children can book a complimentary PCR test via the Eurofins service offered by Celebrity Cruises
Vaccinated children are not required to do the 2 antigen tests.
Guests aged below 6 months are not permitted to travel.

Documentation Required

Guests sailing from Southampton will need to have the following documents when they arrive to board the ship.

Passport/ Driving License: Guests of every age are required to have a passport that is valid for at least 6 months after their sailing’s return date or provide a valid UK Driving License.
Proof of Vaccination: guests age 18 and older to be fully vaccinated. On arrival at the port vaccinated guests must display their vaccination status on the NHS App. For guests who live in areas where an NHS APP isn’t yet enabled they may provide a valid NHS vaccination certificate or signed doctors letter. The certificate or doctors' letter must show the dates of the 2 vaccinations which must be administered at least 14 days prior to the cruise departure date. A printout or a digital copy will be accepted.
- English guests: should click here to download the NHS App
- Scottish guests: should click here to download the Scottish NHS APP
- Welsh guests: are able to request a vaccination certificate for travel, it can take up to 10 working days for the certificate to arrive so please leave sufficient time. Please click here
- Northern Ireland guests: As Northern Ireland guests still do not have a proof of vaccination solution available, we will accept the vaccination cards until a solution is found.

Guests who have had their vaccinations administered in countries outside of the UK, will need to bring proof of their vaccinations along with proof of residency in the UK. Accepted proof of vaccination status is either a doctor’s letter or vaccination certificate. Please click here for a list of accepted documents for proof of UK residency.

Celebrity will consider a guest fully vaccinated with proof of vaccination that can include mixed doses of the Pfizer and Moderna mRNA vaccines. Guests sailing on Celebrity Silhouette from Southampton can have mixed doses that include AstraZeneca, as long as, the AstraZeneca dose is administered first, and then either the Pfizer or Moderna dose within 8-12 weeks. No other mixed vaccine doses will be accepted.

A negative PCR test taken within 3 days of sailing. The name on test results must match government issued identification.
All guests must complete the pre cruise Health Questionnaire on the Celebrity Cruises App.

Experience Ashore

All fully vaccinated guests now have the opportunity to go ashore independently and take on-your-own excursions. For unvaccinated guests or for family traveling with unvaccinated children, guests may still go ashore but they must be on an excursion provided by Celebrity Cruises.

Our ability to provide shore excursions is heavily dependent on local laws and regulations, therefore our shore excursion policy is subject to change and at short notice.

To view our available shore excursions please view our Staycations Overview page HERE

For guests who require accessible shore excursions, please email shorexacces@celebrity.com

Face Coverings

Face masks will be required for all guests 11 years and above. Masks must be worn whilst indoors but will not be required whilst drinking or eating or whilst outside. 

FAQ's

For our full Staycation protocols FAQ's please CLICK HERE

Other Information

Guests that do not meet our requirements may be denied boarding.

Booked guests will be advised of the latest requirements leading up to departure so please ensure the guest email address is added to the booking

If your existing booked guests will not meet the vaccination requirements in time for their sailing and wish to amend their 2021 cruise, they are covered under our Cruise with Confidence policy. Please call our Reservations team who will be happy to assist.

UK: 0844 481 3030

Ireland: 1800 932 611

Monday – Saturday 9am – 6pm

Sunday Closed

The Celebrity App

With your partnership, we can ensure that your clients are taking the necessary steps to prepare for a safe holiday, well in advance. From downloading the app, to creating a guest account online, to completing required health forms, our technology is making it simpler than ever.

The Celebrity App will allow guests to;

Complete the all-important Muster drill from the comfort of their stateroom
Expedited boarding – completing check-in with the app by scanning passport information and uploading a ‘selfie’ security photo
Digital key – In just a few taps, guests can download a digital key and access their beautifully designed stateroom.
Daily planning – unique dining experiences, rejuvenating spa treatments and visits to ports of call can be viewed and reserved from the palm of guests’ hands.

Download our trade friendly flyer >>

Refund & Cancellation policy for Covid-19

When your clients book a Celebrity cruise that’s sailing on or before October 31, 2021, they’ll have the following reassurance at no extra charge:

100% cruise fare refund for your client, and their Travelling Party, if any of them tests positive for COVID-19 within 14 days prior to the cruise or at the boarding terminal.*
Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise.
If your guest tests positive for COVID-19 during the cruise, Celebrity Cruises will cover the costs of COVID-19 related medical treatment onboard, any required land-based quarantine, and travel home for the guest and Travelling Party

*View terms and conditions here >>

Cruise with Confidence

Our Cruise with Confidence policy has been extended through to 31 October 2021. Your clients get our best offer guarantee along with the flexibility to cancel their sailing up to 48 hours before they sail—without penalty.

Applicable to sailings departing up to 4 May 2022.

Click here for full details >>

Any updates or changes to the additional health and safety measures to be implemented by Celebrity Cruises will be are subject to the evolving advice of local government and our Healthy Sail Panel advisors. Health and safety protocols, guest conduct rules, and regional travel restrictions vary by ship and destination, and are subject to change without notice.